An experienced outcome-focused Technical Leader with an extensive and diverse background in providing technical solutions for Tolling Projects as tolling agency personnel (buyer) and managed service provider (seller).Led transitions of the Operations Vendor, Roadside Systems Vendor, and Backoffice Systems Vendor. Oversaw tolling back-office system transition, including data migration and infrastructure move from the on-premises data center to the Azure cloud. Expanded the footprint of our operations from a single call center to a distributed call center.