Stephen Tu currently serves as Deputy Executive Officer of Station Experience at LA Metro, where he is leading a new Station Experience unit, charged with collaboration across key partners to accelerate improvements to public safety, cleanliness and customer experience through thoughtful, tactical, and equitable interventions for Metro stations.  In 2023, Stephen also led a range of customer-facing projects including Bus Lanes and Transit Signal Priority expansion under Metro’s NextGen Speed & Reliability Tactical Transit Engineering team, and innovative technologies from All Door Bus Boarding to Camera Bus Lane Enforcement.  Stephen holds a bachelor’s degree in Urban Studies from UC Berkeley and an MBA from the University of Illinois at Urbana-Champaign.

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