Paul Comfort is a globally recognized public transportation executive, author, and media host. He serves as SVP & Chief Customer Officer for Modaxo Americas, one of the world’s largest transit technology companies, where he works with the C-Suite of North America’s leading transit agencies and develops thought-leadership initiatives.He is the host and producer of the award-winning Transit Unplugged podcast—heard in over 50 countries— and the Transit Unplugged TV show, a YouTube and broadcast success with millions of views. These programs spotlight transit leaders and innovations worldwide and have become must-watch platforms for the industry.Paul previously served as CEO/General Manager of the Maryland Transit Administration (MTA) in Baltimore, one of America’s largest transit systems, where he led more than 120 million annual trips across bus, rail, and paratransit services.A #1 best-selling author, Paul has written seven books on transit leadership and innovation, including this year’s Find Your X Factor. His works are widely used across the industry to inform and inspire change.He also serves as Executive Director of the North American Transit Alliance (NATA), representing the nation’s largest private transit operators, is an Adjunct Faculty at Villanova University on public transportation and has held roles as County Administrator, elected County Commissioner, and attorney. His leadership has been recognized with the AASHTO President’s Award, the U.S. transportation industry’s highest individual honor.